Hotel Arrizul Congress

Brilliantly helpful staff. I made the mistake of booking another hotel 4 minutes away and Arrizul Congress was my savior. A hotel that is light, airy with a modern feel. We stayed in a double room which was spacious. The bathroom was perfect and the location fantastic. The complementary 'coffee corner' was a perfect place to wind down at the end of the day or grab an espresso to get you moving. I would most definitely stay again.

My room was tiny. It was difficult to access the closet as the bed blocked opening it normally. There really was no place to sit other than the bed (even though there was a small desk chair - but with the luggage rack just behind it - it was pointless)The only window was a view to a horrible, ugly adjacent building. The bathroom and shower were wonderful!! The staff were amazing - so helpful, kind and accommodating!! I loved the daily breakfast and I loved the daily Champagne.

Hotel in an excellent position for exploring San Sebastián. The lady on reception who greeted us on arrival set the tone for the stay. She was very welcoming and provided useful information on how to get to the old town and key places to visit. The first time a hotel has provided a handout on recommended pintxo bars (and the dishes they are renowned for) and restaurants which was really useful. Staff at breakfast were great as were all the staff.

Great location and very good hotel - not far from the airport. The location also made for a pleasant stroll to the beach or to many nearby restaurants, la concha, gros and even Ondarreta. The bathroom exceeded my expectations. Great staff really accommodating, coffee corner in the lobby a great help for early morning boost.

Beautiful, clean rooms and lobby area. Cute little balcony in our room. Very kind staff. Loved the welcome glass of Cava and the coffee in the afternoons. The staff that checked us in was very helpful and had good recommendations on what to do and see in the area.